Attempting to run a real-time report causes an error

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== Attempting to run a real-time report causes an error ==
== Attempting to run a real-time report causes an error ==

Latest revision as of 18:16, 18 December 2009

Attempting to run a real-time report causes an error

Problem Summary The following message appears when you try to run any real-time report from the Cisco Unified CCX Administration web page.
Error Message Unable to connect to the server.
Possible Cause The proxy server setting on the Browser impedes underlying RMI communication, or the RTR subsystem is not running.
Recommended Action

Complete the following steps:

  1. From Internet Explorer, choose Tools > Internet Options > Connections > LAN settings and then clear the Use a proxy server check box.
  2. Make sure that the RTR subsystem is running.
Release Release 7.0(1)
Associated CDETS # None.

Rating: 0.0/5 (0 votes cast)

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