Archiver: Configuration tool failed. Exception occurred while executing a transact statement or batch
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! '''Possible Cause''' | ! '''Possible Cause''' | ||
| Unified IC CUIS configuration tool must be run as a Windows administrator (mapped | | Unified IC CUIS configuration tool must be run as a Windows administrator (mapped | ||
| - | also as a sysadmin security login on the local Archiver SQL Server) | + | also as a sysadmin security login on the local Archiver SQL Server). |
| - | + | ||
|- | |- | ||
! '''Recommended Action''' | ! '''Recommended Action''' | ||
| - | | Please go through "Archiver Check List" mentioned in Archiver user guide with due diligence before Archiver Installation/configuration | + | | -> Please go through "Archiver Check List" mentioned in [http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/intelligence_suite/intelligence_suite_75/user/guide/isic75ug.pdf Archiver user guide] with due diligence before Archiver Installation/configuration. |
| + | -> Check to see if the SQL Server service uses the "local" CuisDBAdmin account prior to running the config tool. | ||
|- | |- | ||
! '''Release''' | ! '''Release''' | ||
| Release 7.5(x) | | Release 7.5(x) | ||
|- | |- | ||
| - | ! ''' | + | ! '''Reference SR #''' |
| 614841109, 611182195 | | 614841109, 611182195 | ||
| |- | | |- | ||
Latest revision as of 11:58, 9 September 2010
Archiver: Configuration tool failed. Exception occurred while executing a transact statement or batch
| Problem Summary | Archiver: Configuration tool failed. Exception occurred while executing a transact statement or batch. | |
|---|---|---|
| Error Message | WARNING: Exception caught: An exception occurred while executing a Transact-SQL statement or batch. (ExecutionFailureException)
WARNING: Trace: at Microsoft.SqlServer.Management.Common.ServerConnection.ExecuteNonQuery(String sqlCommand, ExecutionTypes executionType) at Microsoft.SqlServer.Management.Common.ServerConnection.ExecuteNonQuery(String sqlCommand) at CuisConfigTool.Util.SQLUtil.runScript(String script, String address) in n:\bluevue\CuisConfigTool\CuisConfigTool\Util\SQLUtil.cs:line 869 at CuisConfigTool.Archiver.ArchiverConfiguration.setupCommonData() in n:\bluevue\CuisConfigTool\CuisConfigTool\Archiver\ArchiverConfiguration.cs:line 562 | |
| Possible Cause | Unified IC CUIS configuration tool must be run as a Windows administrator (mapped
also as a sysadmin security login on the local Archiver SQL Server). | |
| Recommended Action | -> Please go through "Archiver Check List" mentioned in Archiver user guide with due diligence before Archiver Installation/configuration.
-> Check to see if the SQL Server service uses the "local" CuisDBAdmin account prior to running the config tool. | |
| Release | Release 7.5(x) | |
| Reference SR # | 614841109, 611182195 | - |
