ApplicationMaxSessionsException

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ApplicationMaxSessionsException

Problem Summary Call is aborted due to ApplicationMaxSessionsException.
Error Message MIVR-SS_TEL-3-UNABLE_PROCESS_CALL:Unable to process a call: All Call ids=CallID:6 MediaId:4349/1,Route Address=5758,The type of call process=icd,Exception=com.cisco.app.ApplicationMaxSessionsException: max of 45 reached for application 'icd'
Possible Cause The maximum sessions configured for an application are reached
Recommended Action

    Increase the maximum sessions for the application to handle the incoming call load.

    An example:
    805150: Jan 20 14:15:10.220 IST %MIVR-SS_TEL-7-UNK:Call.accepted() JTAPICallContact[id=6,type=Cisco JTAPI Call,implId=4349/1,Cisco001MIVR186.log 23002 805151: Jan 20 14:15:10.220 IST %MIVR-SS_TEL-7-UNK:CallID:6 MediaId:4349/1, TerminalConnection to Terminal: dec_456 is RINGING, [456::1/(P1-jtapi_srib42_dec_1) GCID=(1,4349)->ACTIVE]->ALERTING
    805152: Jan 20 14:15:10.221 IST %MIVR-SS_TEL-7-UNK:CallID:6 MediaId:4349/1 com.cisco.jtapi.CiscoTermInServiceEvImpl received
    805154: Jan 20 14:15:15.179 IST %MIVR-APP_MGR-3-UNABLE_INVOKE_APP:Unable to invoke application: Application=icd,Exception=com.cisco.app.ApplicationMaxSessionsException: max of 45 reached for application 'icd'
    805155: Jan 20 14:15:15.180 IST %MIVR-APP_MGR-3-EXCEPTION:com.cisco.app.ApplicationMaxSessionsException: max of 45 reached for application 'icd'
    805165: Jan 20 14:15:15.181 IST %MIVR-SS_TEL-3-UNABLE_PROCESS_CALL:Unable to process a call: All Call ids=CallID:6 MediaId:4349/1,Route Address=5758,The type of call process=icd,Exception=com.cisco.app.ApplicationMaxSessionsException: max of 1 reached for application 'icd'
    805176: Jan 20 14:15:15.182 IST %MIVR-SS_TEL-7-UNK:Call.aborting(com.cisco.app.ApplicationMaxSessionsException: max of 45 reached for application 'icd')

Release Release 7.0(1) onwards
Associated CDETS # NA

Rating: 0.0/5 (0 votes cast)

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