AppAdmin Authentication Page Opens as a Blank Page
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AppAdmin Authentication Page Opens as a Blank Page
Problem Summary | A blank page opens with an error message instead of the expected AppAdmin authentication page. |
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Error Message | Peer's certificate has been revoked. |
Possible Cause | You are using a custom Tomcat certificate that has now expired instead of the usual Unified CCX self-signed certificate. |
Recommended Action |
There are two workarounds. Workaround 1 NOTE: Cisco does not support this workaround because it could affect the browser when it connects to other websites. If you are using a Firefox browser, go to Tools > Options > Encryption. Select the Validation button. Choose "When an OCSP server connection fails, treat the connection as invalid." If you are using Internet Explorer, go to Tools > Internet Options > Advanced. Uncheck Server certificate revocation.
Workaround 2 Regenerate the default Tomcat certificate that comes with Unified CCX and then restart Tomcat service from CLI. admin:set cert regen tomcat WARNING: This operation will overwrite any CA signed certificate previously imported for Tomcat. Proceed with regeneration (yes/no)? yes Successfully regenerated certificate for Tomcat. You must restart services related to Tomcat for the regenerated certificates to become active. Or, get a new certificate from your service provider. |
Release | Releases 8.5(1) SU4, Release 9.0(1) |
Associated CDETS # | CSCua34165 |