Answering machine/Voice Mail is not detected, it is marked as voice.

From DocWiki

Revision as of 06:07, 3 March 2011 by Cchetty (Talk | contribs)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search
Problem Summary Answering machine tone is not detected, it is marked as voice.
Error Message Answering machine number is marked as VOICE in RTR.
Possible Cause This may be due to the Outbound SIP gateway configuration in UCCX appadmin.

Please change the SIP gateway configuration UCCX appadmin to the below -

Minimum Silence Period - 608 (default is 375)

Analysis Period - 2500

Maximum Time Analysis - 3000

Minimum Valid Speech Time - 112

Maximum Term Tone Analysis - 30000 (default is 15000)


AMD works when Minimum Silence Period is set to to 608 and Maximum Term Tone Analysis to 30000.

Recommended Action AMD works when Minimum Silence Period is set to to 608 and Maximum Term Tone Analysis to 30000 in SIP configuration page in UCCX appadmin.
Release Release 8.5(1)
Associated CDETS # NA

Rating: 0.0/5 (0 votes cast)

Personal tools