Answering Machine Not Detected
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| Problem Summary | Answering machine tone is not detected, it is marked as voice. |
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| Error Message | Answering machine number is marked as VOICE in RTR. |
| Possible Cause | This may be due to the Outbound SIP gateway configuration in UCCX appadmin.
Please change the SIP gateway configuration UCCX appadmin to the below - Minimum Silence Period - 608 (default is 375) Analysis Period - 2500 Maximum Time Analysis - 3000 Minimum Valid Speech Time - 112 Maximum Term Tone Analysis - 30000 (default is 15000)
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| Recommended Action | AMD works when Minimum Silence Period is set to to 608 and Maximum Term Tone Analysis to 30000 in SIP configuration page in UCCX appadmin. |
| Release | Release 8.5(1) |
| Associated CDETS # | NA |