An error message plays when calling a CTI route point
From DocWiki
(Difference between revisions)
m (1 revision) |
Docwikibot (Talk | contribs) m (Bot: Adding {{Template:Required Metadata}}) |
||
Line 1: | Line 1: | ||
+ | {{Template:Required Metadata}} | ||
== An error message plays when calling a CTI route point == | == An error message plays when calling a CTI route point == | ||
Revision as of 18:15, 18 December 2009
An error message plays when calling a CTI route point
Problem Summary | Callers hear a message when calling a CTI route point. The JTAPI subsystem might also be in partial service because the CTI route point cannot load the associated application script. |
---|---|
Error Message | I'm sorry, we are currently experiencing system problems. |
Possible Cause | The application script associated with the CTI route point did not load correctly. |
Recommended Action |
Validate the application script in the Cisco Unified CCX Editor as follows:
|
Release | Release 7.0(1) |
Associated CDETS # | None. |