Agent receives an error message that a macro file is failing

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Agent receives an error message that a macro file is failing

Problem Summary While running Agent Desktop, the agent keeps receiving a macro file failure message.
Error Message Macro file failed to open.
Possible Cause A virus scanner is interfering with the macro.
Recommended Action Turn off any virus scanning software on the agent desktop.
Release CAD Unified CCX 8.5
Associated CDETS # None.

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