Agent names overwritten on charts

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(Agent names overwritten on charts)
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! '''Recommended Action'''
! '''Recommended Action'''
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Do not include charts with the report if you are generating information for more than 40 agents, or use filter parameters to limit the report to information for no more than 40 agents.
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Do not include charts with the report if you are generating information for more than 7 to 10 agents approximately, or use filter parameters to limit the report size to accommodate the layout of the information. In some reports this is a natural limitation, for comparing entries of graphics, all entries must display on one single page, thus, one page cannot accommodate a large number of entries.
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! '''Release'''
! '''Release'''

Revision as of 15:52, 4 May 2012

Agent names overwritten on charts

Problem Summary Agent names overwrite each other on charts that appear with the Agent Detail Report, the Agent Login Logout Activity Report, or the Agent Summary Report.
Error Message None.
Possible Cause The report contains information for more than 40 agents.
Recommended Action

Do not include charts with the report if you are generating information for more than 7 to 10 agents approximately, or use filter parameters to limit the report size to accommodate the layout of the information. In some reports this is a natural limitation, for comparing entries of graphics, all entries must display on one single page, thus, one page cannot accommodate a large number of entries.

Release Release 7.0(1), Release 8.0, Release 8.5
Associated CDETS # None.

Rating: 0.0/5 (0 votes cast)

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