Agent names overwritten on charts

From DocWiki

(Difference between revisions)
Jump to: navigation, search
m (1 revision)
(Agent names overwritten on charts)
 
(One intermediate revision not shown)
Line 10: Line 10:
|-
|-
! '''Possible Cause'''
! '''Possible Cause'''
-
| The report contains information for more than 40 agents.
+
| The report contains information for more than 7 to 10 agents.
|-
|-
! '''Recommended Action'''
! '''Recommended Action'''
|  
|  
-
Do not include charts with the report if you are generating information for more than 40 agents, or use filter parameters to limit the report to information for no more than 40 agents.
+
Do not include charts with the report if you are generating information for more than 7 to 10 agents approximately, or use filter parameters to limit the report size to accommodate the layout of the information. In some reports this is a natural limitation, for comparing entries of graphics, all entries must display on one single page, thus, one page cannot accommodate a large number of entries.
|-
|-
! '''Release'''
! '''Release'''

Latest revision as of 15:58, 4 May 2012

Agent names overwritten on charts

Problem Summary Agent names overwrite each other on charts that appear with the Agent Detail Report, the Agent Login Logout Activity Report, or the Agent Summary Report.
Error Message None.
Possible Cause The report contains information for more than 7 to 10 agents.
Recommended Action

Do not include charts with the report if you are generating information for more than 7 to 10 agents approximately, or use filter parameters to limit the report size to accommodate the layout of the information. In some reports this is a natural limitation, for comparing entries of graphics, all entries must display on one single page, thus, one page cannot accommodate a large number of entries.

Release Release 7.0(1), Release 8.0, Release 8.5
Associated CDETS # None.

Rating: 0.0/5 (0 votes cast)

Personal tools