Agent names overwritten on charts
From DocWiki
(Difference between revisions)
m (1 revision) |
(→Agent names overwritten on charts) |
||
| (One intermediate revision not shown) | |||
| Line 10: | Line 10: | ||
|- | |- | ||
! '''Possible Cause''' | ! '''Possible Cause''' | ||
| - | | The report contains information for more than | + | | The report contains information for more than 7 to 10 agents. |
|- | |- | ||
! '''Recommended Action''' | ! '''Recommended Action''' | ||
| | | | ||
| - | Do not include charts with the report if you are generating information for more than | + | Do not include charts with the report if you are generating information for more than 7 to 10 agents approximately, or use filter parameters to limit the report size to accommodate the layout of the information. In some reports this is a natural limitation, for comparing entries of graphics, all entries must display on one single page, thus, one page cannot accommodate a large number of entries. |
|- | |- | ||
! '''Release''' | ! '''Release''' | ||
Latest revision as of 15:58, 4 May 2012
Agent names overwritten on charts
| Problem Summary | Agent names overwrite each other on charts that appear with the Agent Detail Report, the Agent Login Logout Activity Report, or the Agent Summary Report. |
|---|---|
| Error Message | None. |
| Possible Cause | The report contains information for more than 7 to 10 agents. |
| Recommended Action |
Do not include charts with the report if you are generating information for more than 7 to 10 agents approximately, or use filter parameters to limit the report size to accommodate the layout of the information. In some reports this is a natural limitation, for comparing entries of graphics, all entries must display on one single page, thus, one page cannot accommodate a large number of entries. |
| Release | Release 7.0(1), Release 8.0, Release 8.5 |
| Associated CDETS # | None. |
