http://docwiki.cisco.com/w/index.php?title=Agent_in_Reserved_state_but_the_consult_transfer_fails_repeatedly&feed=atom&action=history 2013-05-25T23:19:31Z Revision history for this page on the wiki MediaWiki 1.16.0 http://docwiki.cisco.com/w/index.php?title=Agent_in_Reserved_state_but_the_consult_transfer_fails_repeatedly&diff=28009&oldid=prev 2010-04-09T15:20:54Z

<p>1 revision</p> <table style="background-color: white; color:black;"> <tr valign='top'> <td colspan='1' style="background-color: white; color:black;">← Older revision</td> <td colspan='1' style="background-color: white; color:black;">Revision as of 15:20, 9 April 2010</td> </tr></table>

Cchetty http://docwiki.cisco.com/w/index.php?title=Agent_in_Reserved_state_but_the_consult_transfer_fails_repeatedly&diff=28008&oldid=prev 2010-04-01T06:02:30Z

<p></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 06:02, 1 April 2010</td> </tr><tr><td colspan="2" class="diff-lineno">Line 1:</td> <td colspan="2" class="diff-lineno">Line 1:</td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div><del style="color: red; font-weight: bold; text-decoration: none;">{{Template:Required Metadata}}</del></div></td><td colspan="2">&nbsp;</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>== Agent in Reserved state but the consult transfer fails repeatedly ==</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>== Agent in Reserved state but the consult transfer fails repeatedly ==</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td colspan="2" class="diff-lineno">Line 18:</td> <td colspan="2" class="diff-lineno">Line 17:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Release'''</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Release'''</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>| <del class="diffchange diffchange-inline">Release </del>7.0(1)</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>| 7<ins class="diffchange diffchange-inline">.0(1), 8</ins>.0(1) &nbsp;</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Associated CDETS #'''</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Associated CDETS #'''</div></td></tr> <tr><td colspan="2" class="diff-lineno">Line 26:</td> <td colspan="2" class="diff-lineno">Line 25:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>[[Category:Unified CCX, Release 7.0]]</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>[[Category:Unified CCX, Release 7.0]]</div></td></tr> <tr><td colspan="2">&nbsp;</td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div><ins style="color: red; font-weight: bold; text-decoration: none;">[[Category:Unified CCX, Release 8.0]]</ins></div></td></tr> </table>

Anitin http://docwiki.cisco.com/w/index.php?title=Agent_in_Reserved_state_but_the_consult_transfer_fails_repeatedly&diff=24720&oldid=prev 2009-12-18T18:14:18Z

<p>Bot: Adding {{Template:Required Metadata}}</p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 18:14, 18 December 2009</td> </tr><tr><td colspan="2" class="diff-lineno">Line 1:</td> <td colspan="2" class="diff-lineno">Line 1:</td></tr> <tr><td colspan="2">&nbsp;</td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div><ins style="color: red; font-weight: bold; text-decoration: none;">{{Template:Required Metadata}}</ins></div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>== Agent in Reserved state but the consult transfer fails repeatedly ==</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>== Agent in Reserved state but the consult transfer fails repeatedly ==</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> </table>

Docwikibot http://docwiki.cisco.com/w/index.php?title=Agent_in_Reserved_state_but_the_consult_transfer_fails_repeatedly&diff=19662&oldid=prev 2009-08-12T19:50:36Z

<p>1 revision</p> <table style="background-color: white; color:black;"> <tr valign='top'> <td colspan='1' style="background-color: white; color:black;">← Older revision</td> <td colspan='1' style="background-color: white; color:black;">Revision as of 19:50, 12 August 2009</td> </tr></table>

Cchetty http://docwiki.cisco.com/w/index.php?title=Agent_in_Reserved_state_but_the_consult_transfer_fails_repeatedly&diff=19661&oldid=prev 2009-07-23T11:18:58Z

<p><span class="autocomment">Agent in Reserved state but the consult transfer fails repeatedly</span></p> <p><b>New page</b></p><div>== Agent in Reserved state but the consult transfer fails repeatedly ==<br /> <br /> {| border=&quot;1&quot;<br /> |-<br /> ! '''Problem Summary'''<br /> | Agent is in Reserved state but the consult transfer fails repeatedly.<br /> |-<br /> ! '''Error Message'''<br /> | None.<br /> |-<br /> ! '''Possible Cause'''<br /> | The agent phone and the CTI ports are in different regions or the codec between Cisco Unified CCX and Cisco Unified CM for that device is not the same.<br /> |-<br /> ! '''Recommended Action'''<br /> | <br /> Check if Agent phones and CTI ports are in the same region. Also check if the codec associated with that region is same as the one configured in Cisco Unified CCX.<br /> |-<br /> ! '''Release'''<br /> | Release 7.0(1)<br /> |-<br /> ! '''Associated CDETS #'''<br /> | None.<br /> |-<br /> |}<br /> <br /> [[Category:Unified CCX, Release 7.0]]</div>

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