Agent cannot log in on shared line

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Agent cannot log in on shared line

Problem Summary Agent is unable to log in on the Cisco Agent Desktop (CAD).
Error Message CAD displays Unable to login agent because line is shared.
Possible Cause The extension specified during login is a shared extension.
Recommended Action

Make sure the extension only exists on one device.

Release Release 7.0(1)
Associated CDETS # None.

Rating: 1.0/5 (4 votes cast)

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