Agent cannot log in on shared line
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Latest revision as of 15:20, 9 April 2010
| Problem Summary | Agent is unable to log in on the Cisco Agent Desktop (CAD). |
|---|---|
| Error Message | CAD displays Unable to login agent because line is shared. |
| Possible Cause | The extension specified during login is a shared extension. |
| Recommended Action |
Make sure the extension only exists on one device. |
| Release | Release 7.0(1) |
| Associated CDETS # | None. |
