Agent Whisper - Poor Caller Ringtone Quality

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Poor Caller Ringtone Quality

Problem Summary

Caller experiences poor ring tone quality from CVP on the caller ringback leg of a Whisper Announcement call. The ring tone may sound simply like a series of clicks

Error Message


Possible Cause

Media Termination Point is enabled on the SIP trunk in UNIFIED CM

Recommended Action

Disable MTP on the SIP trunk


Release 8.5(1)

Associated CDETS #


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