Agent Whisper - Poor Caller Ringtone Quality

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<td> '''Release''' </td>
<td> '''Release''' </td>
<td>
<td>
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Release 8.5(1)
+
Release 9.0(1)
</td>
</td>
</tr> <tr>
</tr> <tr>
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[[Category:Unified CCE, Release 8.5]]
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[[Category:Unified CCE, Release 9.0]]
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[[Category:Unified CVP, Release 8.5]]
+
[[Category:Unified CVP, Release 9.0]]

Latest revision as of 09:13, 5 June 2012

Poor Caller Ringtone Quality

Problem Summary

Caller experiences poor ring tone quality from CVP on the caller ringback leg of a Whisper Announcement call. The ring tone may sound simply like a series of clicks

Error Message

None.

Possible Cause

Media Termination Point is enabled on the SIP trunk in UNIFIED CM

Recommended Action

Disable MTP on the SIP trunk

Release

Release 9.0(1)

Associated CDETS #

None.

Rating: 0.0/5 (0 votes cast)

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