Agent Reskilling: Unable to establish database connection for updates
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You are unable to save a reskilling change in the Agent Re-skilling Web Tool
| Problem Summary | You get an "Unable to establish database connection for update operations" error when trying to save a reskilling change in the Agent Reskilling Web Tool. |
|---|---|
| Log Message | "Unable to establish database connection for update operations." |
| Possible Cause | The Distributor service may not be running.
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| Recommended Action |
Go to Service Management and start or cycle the Distributor service for the applicable Instance. |
| Release | Release 8.0(1) |
| Associated CDETS # | N/A |