Agent Greeting Recording Fails - Record Greeting With Confirm,exit,max nomatch

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== Agent Greeting Recording Fails  
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= Agent Greeting Recording Fails =
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<td> '''Release''' </td>
<td> '''Release''' </td>
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Release 8.5(1)
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Release 9.0(1)
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[[Category:Unified CCE, Release 8.5]]
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[[Category:Unified CCE, Release 9.0]]
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[[Category:Unified CVP, Release 8.5]]
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[[Category:Unified CVP, Release 9.0]]

Latest revision as of 08:57, 5 June 2012

Agent Greeting Recording Fails

Problem Summary

Agent Greeting Recording Fails

Error Message

VXMLServer/applications/RecordAgentGreeting/logs/ActivityLog shows: Record Greeting With Confirm,exit,max_nomatch

Possible Cause

Agent entered a number other than 1 or 2 after recording their greeting

Recommended Action

Agent must enter 1 to confirm or 2 to re-record. Any other number will result in no_match error.

Release

Release 9.0(1)

Associated CDETS #

None.

Rating: 0.0/5 (0 votes cast)

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