Agent Greeting Recording Fails - Record Greeting With Confirm,exit,max nomatch
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Latest revision as of 08:57, 5 June 2012
Agent Greeting Recording Fails
| Problem Summary |
Agent Greeting Recording Fails |
| Error Message |
VXMLServer/applications/RecordAgentGreeting/logs/ActivityLog shows: Record Greeting With Confirm,exit,max_nomatch |
| Possible Cause |
Agent entered a number other than 1 or 2 after recording their greeting |
| Recommended Action |
Agent must enter 1 to confirm or 2 to re-record. Any other number will result in no_match error. |
| Release |
Release 9.0(1) |
| Associated CDETS # |
None. |
