Agent Greeting Recording Fails - Record Greeting With Confirm,exit,max noinput

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== Agent Greeting Recording Fails

Problem Summary

Agent Greeting Recording Fails

Error Message

VXMLServer/applications/RecordAgentGreeting/logs/ActivityLog shows: Record Greeting With Confirm,exit,max_noinput

Possible Cause

Agent did not confirm their recording.

Recommended Action

Agent must press # when they are done recording and then press 1 to confirm their greeting


Release 8.5(1)

Associated CDETS #


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