Agent Greeting Recording Fails - Record Greeting With Confirm,exit,max noinput

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== Agent Greeting Recording Fails  
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= Agent Greeting Recording Fails
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<td> '''Release''' </td>
<td> '''Release''' </td>
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<td>
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Release 8.5(1)
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Release 9.0(1)
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[[Category:Unified CCE, Release 8.5]]
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[[Category:Unified CCE, Release 9.0]]
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[[Category:Unified CVP, Release 8.5]]
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[[Category:Unified CVP, Release 9.0]]

Latest revision as of 08:56, 5 June 2012

Agent Greeting Recording Fails

Problem Summary

Agent Greeting Recording Fails

Error Message

VXMLServer/applications/RecordAgentGreeting/logs/ActivityLog shows: Record Greeting With Confirm,exit,max_noinput

Possible Cause

Agent did not confirm their recording.

Recommended Action

Agent must press # when they are done recording and then press 1 to confirm their greeting

Release

Release 9.0(1)

Associated CDETS #

None.

Rating: 0.0/5 (0 votes cast)

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