Agent Greeting Recording Fails - FTP Deployment Error,enter
== Agent Greeting Recording Fails
Agent Greeting Recording Fails
VXMLServer/applications/RecordAgentGreeting/logs/ActivityLog shows: FTP Deployment Error,enter,
Unable to access FTP server because the ip is invalid or the username and password are incorrect
Verify that the media server configuration (IP address, credentials) in CVP's OpsConsole Server is correct. Verify that a "Deploy Media Servers" operation has been executed in CVP's OpsConsole Server.
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