Agent Greeting Recording Fails - FTP Deployment Error,enter
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Revision as of 21:04, 20 December 2010
== Agent Greeting Recording Fails
| Problem Summary |
Agent Greeting Recording Fails |
| Error Message |
VXMLServer/applications/RecordAgentGreeting/logs/ActivityLog shows: FTP Deployment Error,enter, |
| Possible Cause |
Unable to access FTP server because the ip is invalid or the username and password are incorrect |
| Recommended Action |
Verify that the media server configuration (IP address, credentials) in CVP's OpsConsole Server is correct. Verify that a "Deploy Media Servers" operation has been executed in CVP's OpsConsole Server. |
| Release |
Release 8.5(1) |
| Associated CDETS # |
None. |
