Agent Greeting Recording Fails - Check Required Information,exit,no ftp server

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== Agent Greeting Recording Fails  
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= Agent Greeting Recording Fails
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<td> '''Release''' </td>
<td> '''Release''' </td>
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Release 8.5(1)
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Release 9.0(1)
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[[Category:Unified CCE, Release 8.5]]
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[[Category:Unified CCE, Release 9.0]]
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[[Category:Unified CVP, Release 8.5]]
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[[Category:Unified CVP, Release 9.0]]

Latest revision as of 08:54, 5 June 2012

Agent Greeting Recording Fails

Problem Summary

Agent Greeting Recording Fails

Error Message

VXMLServer/applications/RecordAgentGreeting/logs/ActivityLog shows: Check Required Information,exit,no ftp server

Possible Cause

No FTP server was defined

Recommended Action

Ensure that an FTP server is defined either in the ICM scritp or in CVP OpsConsoleServer.

Release

Release 9.0(1)

Associated CDETS #

None.

Rating: 0.0/5 (0 votes cast)

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