Agent Greeting Playback Gets Cut Off

Revision as of 21:04, 20 December 2010 by Cchetty (Talk | contribs)

Agent Greeting playback gets cutoff

Problem Summary	Agent Greeting playback gets cutoff
Error Message	CVP logs show: %CVP_8_5_SIP-3-SIP_ERROR_SNMP: Agent Greeting Failed. CALLGUID = 7CE0BF800001000000000217D581560A LEGID = 7ce0bf80-ca11fb44-217-d581560a - [INBOUND] - ABNORMALLY ENDING - SIP code [200], Reason Hdr [Q.850;cause=102] Q850 Reason [102 - Recovery on timer expiry, might be IOS media inactivity timer disconnect.], GW call using SURV TCL flag [false], NON NORMAL flag [true], USE ERROR REFER flag [true] with AGE (msecs) 12281 and Call History : 777333331087\|-1; [id:5010]
Possible Cause	Media inactivity is configured on gateway
Recommended Action	remove any media inactivity from the gateway such as "timer receive-rtcp"
Release	Release 8.5(1)
Associated CDETS #	None.

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