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Agent Greeting Playback Gets Cut Off - Revision history
2013-05-25T11:08:16Z
Revision history for this page on the wiki
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Txavier: /* Agent Greeting playback gets cutoff */
2012-06-05T08:53:06Z
<p><span class="autocomment">Agent Greeting playback gets cutoff</span></p>
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<td colspan='2' style="background-color: white; color:black;">Revision as of 08:53, 5 June 2012</td>
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<tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>Release <del class="diffchange diffchange-inline">8</del>.<del class="diffchange diffchange-inline">5</del>(1)</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>Release <ins class="diffchange diffchange-inline">9</ins>.<ins class="diffchange diffchange-inline">0</ins>(1)</div></td></tr>
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<tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>[[Category:Unified CCE, Release <del class="diffchange diffchange-inline">8</del>.<del class="diffchange diffchange-inline">5</del>]]</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>[[Category:Unified CCE, Release <ins class="diffchange diffchange-inline">9</ins>.<ins class="diffchange diffchange-inline">0</ins>]]</div></td></tr>
<tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>[[Category:Unified CVP, Release <del class="diffchange diffchange-inline">8</del>.<del class="diffchange diffchange-inline">5</del>]]</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>[[Category:Unified CVP, Release <ins class="diffchange diffchange-inline">9</ins>.<ins class="diffchange diffchange-inline">0</ins>]]</div></td></tr>
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Txavier
http://docwiki.cisco.com/w/index.php?title=Agent_Greeting_Playback_Gets_Cut_Off&diff=36579&oldid=prev
Cchetty: 1 revision
2010-12-20T21:04:00Z
<p>1 revision</p>
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<td colspan='1' style="background-color: white; color:black;">Revision as of 21:04, 20 December 2010</td>
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Cchetty
http://docwiki.cisco.com/w/index.php?title=Agent_Greeting_Playback_Gets_Cut_Off&diff=36578&oldid=prev
Ccosenti: New page: == Agent Greeting playback gets cutoff == <table border="1" cellpadding="3" cellspacing="0"> <tr> <td> '''Problem Summary''' </td> <td> Agent Greeting playback gets cutoff </td> </tr> <tr...
2010-12-13T05:47:18Z
<p>New page: == Agent Greeting playback gets cutoff == <table border="1" cellpadding="3" cellspacing="0"> <tr> <td> '''Problem Summary''' </td> <td> Agent Greeting playback gets cutoff </td> </tr> <tr...</p>
<p><b>New page</b></p><div>== Agent Greeting playback gets cutoff ==<br />
<table border="1" cellpadding="3" cellspacing="0"><br />
<tr><br />
<td> '''Problem Summary''' </td><br />
<td><br />
Agent Greeting playback gets cutoff <br />
</td><br />
</tr> <tr><br />
<td> '''Error Message''' </td><br />
<td><br />
CVP logs show: <br />
%CVP_8_5_SIP-3-SIP_ERROR_SNMP: Agent Greeting Failed. CALLGUID = 7CE0BF800001000000000217D581560A LEGID = 7ce0bf80-ca11fb44-217-d581560a - [INBOUND] - ABNORMALLY ENDING - SIP code [200], Reason Hdr [Q.850;cause=102] Q850 Reason [102 - Recovery on timer expiry, might be IOS media inactivity timer disconnect.], GW call using SURV TCL flag [false], NON NORMAL flag [true], USE ERROR REFER flag [true] with AGE (msecs) 12281 and Call History : 777333331087|-1; [id:5010] <br />
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<td> '''Possible Cause''' </td><br />
<td><br />
Media inactivity is configured on gateway <br />
</td><br />
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<td> '''Recommended Action''' </td><br />
<td><br />
remove any media inactivity from the gateway such as "timer receive-rtcp" <br />
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<td> '''Release''' </td><br />
<td><br />
Release 8.5(1)<br />
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<td> '''Associated CDETS&nbsp;#''' </td><br />
<td><br />
None. <br />
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<br />
[[Category:Unified CCE, Release 8.5]]<br />
[[Category:Unified CVP, Release 8.5]]</div>
Ccosenti