Agent Greeting Playback Gets Cut Off
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<td> '''Release''' </td> | <td> '''Release''' </td> | ||
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| - | Release | + | Release 9.0(1) |
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| - | [[Category:Unified CCE, Release | + | [[Category:Unified CCE, Release 9.0]] |
| - | [[Category:Unified CVP, Release | + | [[Category:Unified CVP, Release 9.0]] |
Latest revision as of 08:53, 5 June 2012
Agent Greeting playback gets cutoff
| Problem Summary |
Agent Greeting playback gets cutoff |
| Error Message |
CVP logs show: %CVP_8_5_SIP-3-SIP_ERROR_SNMP: Agent Greeting Failed. CALLGUID = 7CE0BF800001000000000217D581560A LEGID = 7ce0bf80-ca11fb44-217-d581560a - [INBOUND] - ABNORMALLY ENDING - SIP code [200], Reason Hdr [Q.850;cause=102] Q850 Reason [102 - Recovery on timer expiry, might be IOS media inactivity timer disconnect.], GW call using SURV TCL flag [false], NON NORMAL flag [true], USE ERROR REFER flag [true] with AGE (msecs) 12281 and Call History : 777333331087|-1; [id:5010] |
| Possible Cause |
Media inactivity is configured on gateway |
| Recommended Action |
remove any media inactivity from the gateway such as "timer receive-rtcp" |
| Release |
Release 9.0(1) |
| Associated CDETS # |
None. |
