Agent Greeting Fails to Play - EnterpriseAgent PIM Event ID: 40
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Agent Greeting fails to Play
| Problem Summary |
Agent Greeting Fails to Play. |
| Error Message |
UCCE Peripheral Gateway indicates "Failed to play Agent Greeting ... due to route request timed out." (EnterpriseAgent PIM Event ID: 40) |
| Possible Cause |
There is a delay in router or PG or in between those two components, which caused the Agent Greeting route request timed out. |
| Recommended Action |
1. Check if there is any failover between routers or PG. 2. Check network configuration. |
| Release |
Release 9.0(1) |
| Associated CDETS # |
None. |
