Agent Greeting Fails to Play - EnterpriseAgent PIM Event ID: 40
Agent Greeting fails to Play
Agent Greeting Fails to Play.
UCCE Peripheral Gateway indicates "Failed to play Agent Greeting ... due to route request timed out." (EnterpriseAgent PIM Event ID: 40)
There is a delay in router or PG or in between those two components, which caused the Agent Greeting route request timed out.
1. Check if there is any failover between routers or PG. 2. Check network configuration.
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