Agent Greeting Fails to Play - EnterpriseAgent PIM Event ID: 38
Agent Greeting fails to Play
Agent Greeting Fails to Play.
UCCE Peripheral Gateway indicates "Failed to play Agent Greeting ... due to Agent Greeting request timeout." (EnterpriseAgent PIM Event ID: 38)
Agent Greeting request to Unified CM times out.
1. Check network between JGW and Unified CM. 2. Check Unified CM and CVP.
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