Agent Greeting Fails to Play - EnterpriseAgent PIM Event ID: 36

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<td> '''Release''' </td>
<td> '''Release''' </td>
<td>
<td>
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Release 8.5(1)
+
Release 9.0(1)
</td>
</td>
</tr> <tr>
</tr> <tr>
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[[Category:Unified CCE, Release 8.5]]
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[[Category:Unified CCE, Release 9.0]]
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[[Category:Unified CVP, Release 8.5]]
+
[[Category:Unified CVP, Release 9.0]]

Latest revision as of 08:46, 5 June 2012

Agent Greeting fails to Play

Problem Summary

Agent Greeting Fails to Play.

Error Message

UCCE Peripheral Gateway indicates "Failed to play Agent Greeting ... due to the call failure cause:...." (EnterpriseAgent PIM Event ID: 36)

Possible Cause

Unified CM detected an error while playing Agent Greeting .

Recommended Action

Check Call Manager and CVP for errors.

Release

Release 9.0(1)

Associated CDETS #

None.

Rating: 0.0/5 (0 votes cast)

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