| Problem Summary
| Administrator cannot access Cisco MediaSense Administration and Cisco MediaSense Serviceability Administration on a newly installed system, if they do not use port numbers in the URLs.
|
| Error Message
| Cannot contact the Server. Try again.
|
| Possible Cause
| Cisco Security Agent intermittently blocks access to Ports 80 and 443.
|
| Recommended Action
| Use port numbers as specified below:
- HTTP URL for Administration:
http://<ip address>:8080/oraadmin
- HTTP URL for Serviceability:
http://<ip address>:8080/oraservice
- HTTPS URL for Administration:
https://<ip address>:8443/oraadmin
- HTTPS URL for Serviceability:
https://<ip address>:8443/oraservice
|
| Release
| Release 8.5(1), 8.5(2), 8.5(3), 8.5(4).
|
| Associated CDETS #
| CSCtj94150
|
