Administration: Unable to access Administration and Serviceability UI on a newly installed system
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! '''Associated CDETS #''' | ! '''Associated CDETS #''' |
Revision as of 05:44, 2 September 2011
Unable to access Administration and Serviceability UI on a newly installed system
Problem Summary | Administrator cannot access Cisco MediaSense Administration and Cisco MediaSense Serviceability Administration on a newly installed system, if they do not use port numbers in the URLs. |
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Error Message | Cannot contact the Server. Try again. |
Possible Cause | Cisco Security Agent intermittently blocks access to Ports 80 and 443. |
Recommended Action | Use port numbers as specified below:
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Release | Release 8.5(1), 8.5(2), and 8.5(3). |
Associated CDETS # | CSCtj94150 |