Administration: Search and Play link from landing page does not work if primary node is down

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Latest revision as of 17:14, 11 December 2013

Search and Play link from the landing page does not work if primary node is down

Problem Summary When a user tries to access the Search and Play application from the MediaSense landing page and the primary server is down, the link does not work.
Error Message None
Possible Cause The link from the landing page is configured only for the primary server, it does not automatically re-direct to the secondary server if the primary server is not available.
Recommended Action Users must manually replace the IP address of the primary server with the IP address of the secondary server if they want to use this link to access the application when the primary server is not available.
Release MediaSense Release 10.0(1)
Associated CDETS # CSCuj99005

Rating: 0.0/5 (0 votes cast)

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