Administration: Saving an AXL service provider configuration will result in an incorrect error message under certain pre-conditions
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Latest revision as of 14:53, 7 February 2012
Saving an AXL service provider configuration, under certain pre-conditions, will cause an incorrect error message.
| Problem Summary |
When configuring the AXL service Providers List in Administration > Unified CM Configuration, a misleading error message can appear given the following pre-conditions:
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|---|---|
| Error Message |
"The AXL Service Provider credentials are incorrect. Verify your ip address, username, and password and re-submit." (Note: This error message is wrong. The credentials are actually correct.) |
| Possible Cause | The incorrect message appears because the screen is not refreshed after the warning dialog box is closed. |
| Recommended Action | Ignore the message and click the “Reset” button to get the current configuration. |
| Release | Release 8.5(4) |
| Associated CDETS # | CSCtx75179 |