Administration: Finesse Administration fails to save secondary Finesse server
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Failure to Save Secondary Finesse Server Host Value
| Problem Summary | When you save the host or IP address of the secondary Finesse server using the Finesse Administration Console, you see an error indicating that the operation failed. |
|---|---|
| Error Message | You may see the following error message: "An error occurred. Contact your administrator." |
| Possible Cause | This problem can occur if the value of the secondary Finesse server host is the same as the value of the primary Finesse server host. |
| Recommended Action | Before you save the secondary Finesse server host value, make sure that the value is different than the value of the primary Finesse server. |
| Release | Release 8.5(3). |
| Associated CDETS # | None. |
