Administration: Finesse Administration fails to save secondary Finesse server

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Failure to Save Secondary Finesse Server Host Value

Problem Summary When you save the host or IP address of the secondary Finesse server using the Finesse Administration Console, you see an error indicating that the operation failed.
Error Message You may see the following error message: "An error occurred. Contact your administrator."
Possible Cause This problem can occur if the value of the secondary Finesse server host is the same as the value of the primary Finesse server host.
Recommended Action Before you save the secondary Finesse server host value, make sure that the value is different than the value of the primary Finesse server.
Release Release 8.5(3).
Associated CDETS # None.


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