Administration: Administration page does not load after fresh install
m (1 revision)
Latest revision as of 16:05, 28 June 2012
Administration page does not load after a fresh installation
|Problem Summary||The administration sign-in page does not load after a fresh installation.|
|Error Message|| An error occurred that prevented administration sign-in page from loading.|
Verify that the URL used to load the administration sign-in page is http://hostname or IP address/cfadmin and not https://hostname or IP address/cfadmin.
If the URL is correct, clear your browser cache (delete browsing history and cookies). If the problem persists, restart the Cisco Tomcat service or restart the Finesse server.
|Release||Release 8.5(3), Release 9.0(1)|
|Associated CDETS #||None.|