Administration: Administration page does not load after fresh install

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Revision as of 19:42, 12 March 2012

Administration page does not load after a fresh installation

Problem Summary The administration sign-in page does not load after a fresh installation.
Error Message An error occurred that prevented admin sign-in page from loading.
Possible Cause
  • The URL for the admin sign-in page uses HTTPS.
  • The admin Finesse Layout XML might be corrupt, or the Administration Console did not start up correctly.
Recommended Action

Verify that the URL used to load the admin sign-in page is http://hostname or IP address/cfadmin and not https://hostname or IP address/cfadmin.

If the URL is correct, restart Cisco Tomcat for the platform, or reboot the machine.

Release Release 8.5(3)
Associated CDETS # None.

Rating: 0.0/5 (0 votes cast)

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