http://docwiki.cisco.com/w/index.php?title=Administration:_Administration_Login_returns_unexpected_error&feed=atom&action=history 2013-06-18T21:39:04Z Revision history for this page on the wiki MediaWiki 1.16.0 http://docwiki.cisco.com/w/index.php?title=Administration:_Administration_Login_returns_unexpected_error&diff=42723&oldid=prev 2011-10-08T20:19:33Z

<p>1 revision</p> <table style="background-color: white; color:black;"> <tr valign='top'> <td colspan='1' style="background-color: white; color:black;">← Older revision</td> <td colspan='1' style="background-color: white; color:black;">Revision as of 20:19, 8 October 2011</td> </tr></table>

Cchetty http://docwiki.cisco.com/w/index.php?title=Administration:_Administration_Login_returns_unexpected_error&diff=42722&oldid=prev 2011-09-29T20:58:05Z

<p></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 20:58, 29 September 2011</td> </tr><tr><td colspan="2" class="diff-lineno">Line 22:</td> <td colspan="2" class="diff-lineno">Line 22:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Release''' &nbsp;</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Release''' &nbsp;</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>| Release 8.5(1) <del class="diffchange diffchange-inline">and </del>8.5(2).</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>| Release 8.5(1)<ins class="diffchange diffchange-inline">, Release </ins>8.5(2<ins class="diffchange diffchange-inline">), and Release 8.5(3</ins>).</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Associated CDETS #''' &nbsp;</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Associated CDETS #''' &nbsp;</div></td></tr> </table>

Cchetty http://docwiki.cisco.com/w/index.php?title=Administration:_Administration_Login_returns_unexpected_error&diff=40354&oldid=prev 2011-04-21T18:59:37Z

<p>1 revision</p> <table style="background-color: white; color:black;"> <tr valign='top'> <td colspan='1' style="background-color: white; color:black;">← Older revision</td> <td colspan='1' style="background-color: white; color:black;">Revision as of 18:59, 21 April 2011</td> </tr></table>

Cchetty http://docwiki.cisco.com/w/index.php?title=Administration:_Administration_Login_returns_unexpected_error&diff=40353&oldid=prev 2011-03-31T01:34:31Z

<p></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 01:34, 31 March 2011</td> </tr><tr><td colspan="2" class="diff-lineno">Line 1:</td> <td colspan="2" class="diff-lineno">Line 1:</td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>== Administration Login returns unexpected error ==</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>== Administration Login returns unexpected error <ins class="diffchange diffchange-inline"> </ins>==</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>{| border=&quot;1&quot;</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>{| border=&quot;1&quot;</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>! '''Problem Summary'''</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>! '''Problem Summary''' &nbsp;</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>| Administrator is unable to log in to <del class="diffchange diffchange-inline">Unified MCP </del>Administration</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>| Administrator is unable to log in to <ins class="diffchange diffchange-inline">Cisco MediaSense </ins>Administration</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>! '''Error Message'''</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>! '''Error Message''' &nbsp;</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>| Unexpected system error. Please contact your Administrator.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>| Unexpected system error. Please contact your Administrator.</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>! '''Possible Cause'''</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>! '''Possible Cause''' &nbsp;</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>| &nbsp;</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>| &nbsp;</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div># <del class="diffchange diffchange-inline">Unified MCP </del>Database Service and <del class="diffchange diffchange-inline">Unified MCP </del>Configuration Service are not enabled(activated). &nbsp;</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>#<ins class="diffchange diffchange-inline">Cisco MediaSense </ins>Database Service and <ins class="diffchange diffchange-inline">Cisco MediaSense </ins>Configuration Service are not enabled(activated). &nbsp;</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div># <del class="diffchange diffchange-inline">Unified MCP </del>Database Service and <del class="diffchange diffchange-inline">Unified MCP </del>Configuration Service are enabled but not running. &nbsp;</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>#<ins class="diffchange diffchange-inline">Cisco MediaSense </ins>Database Service and <ins class="diffchange diffchange-inline">Cisco MediaSense </ins>Configuration Service are enabled but not running.</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div><del class="diffchange diffchange-inline"># Informix process goes to panic mode during Unified MCP installation.&nbsp; This is an Informix issue being tracked by Cisco Systems. </del></div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>&#160;</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>! '''Recommended Action'''</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>! '''Recommended Action''' &nbsp;</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>| &nbsp;</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>| &nbsp;</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div># Login to <del class="diffchange diffchange-inline">Unified MCP </del>Serviceability Administration and access the '''Tools''' <del class="diffchange diffchange-inline">&gt; </del>'''Service Activation'''. Verify that <del class="diffchange diffchange-inline">Unified MCP </del>Database Service and <del class="diffchange diffchange-inline">Unified MCP </del>Configuration Service are enabled. If they are not, then follow the procedure to enable both services. See the Installation and Administration guide for Cisco MediaSense to view the procedure.</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>#Login to <ins class="diffchange diffchange-inline">Cisco MediaSense </ins>Serviceability Administration and access the '''Tools''' <ins class="diffchange diffchange-inline">&amp;gt; </ins>'''Service Activation'''. Verify that <ins class="diffchange diffchange-inline">Cisco MediaSense </ins>Database Service and <ins class="diffchange diffchange-inline">Cisco MediaSense </ins>Configuration Service are enabled. If they are not, then follow the procedure to enable both services. See the Installation and Administration guide for Cisco MediaSense to view the procedure. &nbsp;</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div># Login to <del class="diffchange diffchange-inline">Unified MCP </del>Serviceability Administration and access the '''Tools''' <del class="diffchange diffchange-inline">&gt; </del>'''Service Activation'''. Verify that <del class="diffchange diffchange-inline">Unified MCP </del>Database Service and <del class="diffchange diffchange-inline">Unified MCP </del>Configuration Service are enabled. If they are, then access the '''Tools''' <del class="diffchange diffchange-inline">&gt; </del>'''Control Center-Feature Services''' and verify that the services are running. If they are not running, follow the procedure to start both services. See the Installation and Administration guide for Cisco MediaSense to view the procedure.</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>#Login to <ins class="diffchange diffchange-inline">Cisco MediaSense </ins>Serviceability Administration and access the '''Tools''' <ins class="diffchange diffchange-inline">&amp;gt; </ins>'''Service Activation'''. Verify that <ins class="diffchange diffchange-inline">Cisco MediaSense </ins>Database Service and <ins class="diffchange diffchange-inline">Cisco MediaSense </ins>Configuration Service are enabled. If they are, then access the '''Tools''' <ins class="diffchange diffchange-inline">&amp;gt; </ins>'''Control Center-Feature Services''' and verify that the services are running. If they are not running, follow the procedure to start both services. See the Installation and Administration guide for Cisco MediaSense to view the procedure.<ins class="diffchange diffchange-inline">&lt;br&gt;</ins></div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div><del class="diffchange diffchange-inline"># Reinstall Cisco MediaSense.</del></div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>&#160;</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>! '''Release'''</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>! '''Release''' &nbsp;</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>| 8.5(1)</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>| <ins class="diffchange diffchange-inline">Release </ins>8.5(1) and <ins class="diffchange diffchange-inline">8.5(2).</ins></div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div><del class="diffchange diffchange-inline">|-</del></div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div></div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div><del class="diffchange diffchange-inline">! '''Associated CDETS #'''</del></div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div></div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div><del class="diffchange diffchange-inline">| CSCtk11682 </del>and <del class="diffchange diffchange-inline">CSCtk55457</del></div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div></div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td colspan="2">&nbsp;</td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div><ins style="color: red; font-weight: bold; text-decoration: none;">! '''Associated CDETS #''' </ins></div></td></tr> <tr><td colspan="2">&nbsp;</td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div><ins style="color: red; font-weight: bold; text-decoration: none;">| CSCtk11682 and CSCtk55457--both CDETS only apply to Release 8.5(1).</ins></div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|}</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|}</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>&#160;</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>[[Category:<ins class="diffchange diffchange-inline">Cisco_MediaSense</ins>,<ins class="diffchange diffchange-inline">_Release_8</ins>.5]]</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>[[Category:<del class="diffchange diffchange-inline">Cisco MediaSense</del>, <del class="diffchange diffchange-inline">Release 8</del>.5]]</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div></div></td></tr> </table>

Cchetty http://docwiki.cisco.com/w/index.php?title=Administration:_Administration_Login_returns_unexpected_error&diff=36181&oldid=prev 2010-12-10T02:49:56Z

<p>1 revision</p> <table style="background-color: white; color:black;"> <tr valign='top'> <td colspan='1' style="background-color: white; color:black;">← Older revision</td> <td colspan='1' style="background-color: white; color:black;">Revision as of 02:49, 10 December 2010</td> </tr></table>

Cchetty http://docwiki.cisco.com/w/index.php?title=Administration:_Administration_Login_returns_unexpected_error&diff=36180&oldid=prev 2010-12-03T20:05:09Z

<p><a href="/w/index.php?title=Configuration:_Administration_Login_returns_unexpected_error&amp;action=edit&amp;redlink=1" class="new" title="Configuration: Administration Login returns unexpected error (page does not exist)">Configuration: Administration Login returns unexpected error</a> moved to <a href="/wiki/Administration:_Administration_Login_returns_unexpected_error" title="Administration: Administration Login returns unexpected error">Administration: Administration Login returns unexpected error</a></p> <p><b>New page</b></p><div>== Administration Login returns unexpected error ==<br /> <br /> {| border=&quot;1&quot;<br /> |-<br /> ! '''Problem Summary'''<br /> | Administrator is unable to log in to Unified MCP Administration<br /> |-<br /> ! '''Error Message'''<br /> | Unexpected system error. Please contact your Administrator.<br /> |-<br /> ! '''Possible Cause'''<br /> | <br /> # Unified MCP Database Service and Unified MCP Configuration Service are not enabled(activated). <br /> # Unified MCP Database Service and Unified MCP Configuration Service are enabled but not running. <br /> # Informix process goes to panic mode during Unified MCP installation. This is an Informix issue being tracked by Cisco Systems. <br /> |-<br /> ! '''Recommended Action'''<br /> | <br /> # Login to Unified MCP Serviceability Administration and access the '''Tools''' &gt; '''Service Activation'''. Verify that Unified MCP Database Service and Unified MCP Configuration Service are enabled. If they are not, then follow the procedure to enable both services. See the Installation and Administration guide for Cisco MediaSense to view the procedure.<br /> # Login to Unified MCP Serviceability Administration and access the '''Tools''' &gt; '''Service Activation'''. Verify that Unified MCP Database Service and Unified MCP Configuration Service are enabled. If they are, then access the '''Tools''' &gt; '''Control Center-Feature Services''' and verify that the services are running. If they are not running, follow the procedure to start both services. See the Installation and Administration guide for Cisco MediaSense to view the procedure.<br /> # Reinstall Cisco MediaSense.<br /> |-<br /> ! '''Release'''<br /> | 8.5(1)<br /> |-<br /> ! '''Associated CDETS #'''<br /> | CSCtk11682 and CSCtk55457<br /> |-<br /> |}<br /> <br /> <br /> [[Category:Cisco MediaSense, Release 8.5]]</div>

Vijetha