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2011-07-08T06:31:55Z

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Athottak: New page: == A Database Connection Error 5051 error appears in HRC 8.0 or 8.5 == {| border="1" |- ! '''Problem Summary''' | A Database Connection Error 5051 error appears in HRC 8.0 or 8.5 when a u...

2010-12-03T12:00:38Z

New page: == A Database Connection Error 5051 error appears in HRC 8.0 or 8.5 == {| border="1" |- ! '''Problem Summary''' | A Database Connection Error 5051 error appears in HRC 8.0 or 8.5 when a u...

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== A Database Connection Error 5051 error appears in HRC 8.0 or 8.5 ==

{| border="1"
|-
! '''Problem Summary'''
| A Database Connection Error 5051 error appears in HRC 8.0 or 8.5 when a user tries to login to HRC
|-
! '''Error Message'''
| Unable to establish connection to database.Check the log file for error 5051.
|-
! '''Possible Cause'''
| Following can be possibilities -
* The password for the Informix DB user account 'uccxhrc' has been changed
* 'Informix Driver' is deleted from 'C:\Program files\Cisco Unified CCX Historical Reports' at the client machine
* 'Informix server' is down
|-
! '''Recommended Action'''
|
*If you change the password for the Informix DB user account 'uccxhrc', please contact DE to set back the password to the actual one.
* Ensure that 'Client-SDK' is present under 'C:\Program files\Cisco Unified CCX Historical Reports\Driver' folder of the client machine
* Ensure that 'Informix Server' is up and accessible at the UCCX machine.
|-
! '''Release'''
| Release 8.0, Release 8.5,
|-
! '''Associated CDETS #'''
|
|-
|}

A Database Connection Error 5051 error appears in HRC 8.0 or 8.5 - Revision history

Cchetty: 1 revision

Athottak: New page: == A Database Connection Error 5051 error appears in HRC 8.0 or 8.5 == {| border="1" |- ! '''Problem Summary''' | A Database Connection Error 5051 error appears in HRC 8.0 or 8.5 when a u...