"Select Project" wizard in Call Studio does not work on Windows 7

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"Select Project" wizard in Call Studio does not work in Windows 7

Problem Summary Call Studio is installed on Windows 7 (or possible any 64-bit OS). Go to File > New > Project (or Other), it opens the "Select a Wizard" screen. This screen can not be controlled by the mouse and nothing can be selected. There is normally a "Filter" box, however this does not appear.
Error Message No Error messages. Mouse and Keyboard do not work properly inside the Select Project Wizard
Possible Cause There is some conflicting application/service/feature that is running , which is causing this Call Studio GUI problem.
Recommended Action Check for any Video Driver related features/application that are running like NVIDIA NView Desktop Manager, Logitec Setpoint,Hydravision, UltraMon, , PolyVision ENO boards desktop manager etc.

Disable any/all of these processes/applications. Restart Call Studio.

Release Unified Call Studio 8.5 , Unified Call Studio 9.0(1)
Associated CDETS # NA

Rating: 0.0/5 (0 votes cast)

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