"Select Project" wizard in Call Stuio does not work on Windows 7
From DocWiki
"Select Project" wizard in Call Studio does not work in Windows 7
| Problem Summary | Call Studio is installed on Windows 7 (or possible any 64-bit OS). Go to File > New > Project (or Other), it opens the "Select a Wizard" screen. This screen can not be controlled by the mouse and nothing can be selected. There is normally a "Filter" box, however this does not appear. |
|---|---|
| Error Message | No Error messages. Mouse and Keyboard do not work properly inside the Select Project Wizard |
| Possible Cause | There is some conflicting application/service/feature that is running , which is causing this Call Studio GUI problem. |
| Recommended Action | Check for any Video Driver related features/application that are running like NVIDIA NView Desktop Manager, Logitec Setpoint,Hydravision, UltraMon, , PolyVision ENO boards desktop manager etc.
Disable any/all of these processes/applications. Restart Call Studio. |
| Release | Unified Call Studio 8.5 , Unified Call Studio 9.0(1) |
| Associated CDETS # | NA |